ACF365 Privacy Policy — Your Data is Completely Safe with Us

1. Introduction

ACF365 (referred to herein as "we", "the platform", or "ACF365") takes your privacy seriously. This Privacy Policy explains how ACF365 collects, uses, stores, and protects your personal information.

By using our website or mobile app, you agree to this Privacy Policy. Please read it carefully before creating an account.

This Privacy Policy is ACF365's Terms & Conditions and Responsible Gaming Policyapplies in conjunction with.

2. Information We Collect

Acf365 collects different types of information for different purposes. Full details are outlined below:

• Full Name (as shown on national ID)
• Date of birth & age
• Mobile number & email address
• Current address in Bangladesh
• Preferred Payment Method
• Username & Password (encrypted)

• Copy of national ID or passport
• Selfie or photo (for identity verification)
• Proof of Address (e.g., utility bill)

• IP address & device type
• Browser Type & Version
• Login timestamps and pages visited
• Transaction history & betting patterns
• Cookies & Session Data

3. How We Use Your Information

ACF365 uses your information for the following purposes:

If you'd rather not receive promotional emails or SMS, you can opt out at any time by contacting our support team or clicking the Unsubscribe link in any email.

4. How Long We Retain Your Data

ACF365 does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction (as required by banking regulations).
• KYC Documents: Up to 3 years after verification.
• Cookie Data: Session cookies — deleted when the browser is closed. Persistent cookies — retained for up to 1 year.
• Support Conversations: 2 years from the date of last interaction.

5. Who We Share Your Information With

ACF365 is fully committed to your privacy. We never sell your data to third parties. However, in limited circumstances, information may be shared:

We work with trusted third parties for payment processing, technology services, and customer support. They operate under strict confidentiality agreements and may only use your data for the specific purposes defined.

Information may be disclosed in response to court orders, legal investigations, or lawful requests from government authorities. We are also obligated to comply with anti-money laundering laws and regulatory requirements.

In some cases, data may be processed outside Bangladesh. When this occurs, international data protection standards are ensured.

6. Cookie Policy

ACF365 uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.

• Essential Cookies: For login sessions and site security. Disabling these cookies will affect the proper functioning of the website.
• Functional Cookies: Remembers your language preference and user settings.
• Analytical Cookies: Helps us understand which parts of the site are used most (anonymized data).
• Security Cookies: For fraud detection and account security.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the availability of certain features.

7. Security Measures

ACF365 uses industry-standard technology and processes to keep your data secure. Our security measures include:

• 256-bit SSL/TLS Encryption — across all data transmissions.
• AES-256 Encryption — For sensitive data stored at rest.
• Two-Factor Authentication (2FA) — an extra layer of protection for your account.
• Auto Logout — Inactive sessions are securely terminated.
• Real-Time Fraud Detection — Suspicious login attempts are blocked immediately.
• Regular Security Audits — audited by independent third-party experts.

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible.

8. Your Rights

As an ACF365 user, you have the following rights regarding your personal information:

You may request to know what personal data we hold about you and how it is used. We will respond within 30 days of your request.

You can request corrections to any inaccurate or outdated information in your account.

When closing your account, you may request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.

You may opt out of promotional communications or object to certain types of data processing.

You can request a copy of your data in a machine-readable format.

9. Children's Privacy

ACF365 is intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If you believe a minor has registered on our platform, please let us know immediately. We will close the account and delete all associated data without delay.

10. Changes to the Privacy Policy

ACF365 may update this Privacy Policy from time to time. When changes are made:

• A prominent notice will be posted on the website.
• You will be notified via your registered email or SMS.
• The date of any changes will be updated at the top of this page.
• For significant changes, we may request your consent again.

Continued use of the platform after any changes have been made will be considered as your acceptance of the updated policy. We recommend checking this page regularly.

11. Contact Us

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us:

We provide support in Bangla. Your privacy matters most to us — feel free to reach out with any questions.

This Privacy Policy was last updated on 1 January 2026 Last updated on.