Acf365 FAQ — All Your Questions Answered in One Place

During registration, please provide your Full name, email address, mobile number, date of birth and a preferred username and password will be required. When making a withdrawal, you may also be asked to verify your identity with a national ID or passport.

On the login page Click the "Forgot Password?" link. A reset link will be sent to your registered email. Click the link to set a new password. If you don't receive the email, check your spam folder or contact support@acf365.ws.

Each person is only allowed an account You cannot open another account. Creating multiple accounts violates acf365's terms and may result in a permanent ban. If you're unable to access your existing account, please contact support.

If your account has been suspended, email us at support@acf365.ws. Once you understand the reason, you can provide the necessary information to recover your account. In most cases, completing verification resolves the issue within 24 hours.

ACF365 currently supports the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: DBBL, BRAC Bank & others
• Cryptocurrency: USDT (TRC20/ERC20)

All payments are secured with 256-bit SSL.

Minimum Deposit ৳500 and minimum Withdrawal ৳1,000. Maximum limits depend on your payment method and account verification level. Limits may differ for VIP members.

Most withdrawals 15 minutes to 24 hours to process. bKash, Nagad, and Rocket are typically the fastest. Bank transfers may take 1–3 business days. Your first withdrawal may take slightly longer due to identity verification.

In some cases, network delays may cause a deposit to take 5–10 minutes to appear. Try refreshing the page. If your balance still hasn't updated after 30 minutes, email support@acf365.ws with a screenshot of your payment.

ACF365 itself does not charge any withdrawal fees. However, your payment provider (bKash, bank, etc.) may apply their own transaction fees, depending on their policies.

As a new member, your first deposit after registration earns you a Welcome Bonus up to 100% You'll receive a 100% match on your deposit. For example, deposit ৳1,000 and start playing with ৳2,000. The bonus will be credited to your account automatically.

To withdraw a bonus, Wagering Requirement must be met. Typically, you need to wager 10–20x the bonus amount. Specific terms are listed with each promotion. For more details, Terms & Conditions read here.

Yes! ACF365 offers:

• Weekly Reload Bonus — weekly deposit bonus
• Cashback Offers — Get a portion of your losses back
• Referral Bonus — Rewards for referring a friend
• VIP Loyalty Points — Earn points on every bet
• Special Event Promotions — Special offers on major tournaments

With the acf365 VIP Program, the more you bet, the more points you earn. Points determine your tier — from Bronze all the way up to Diamond. Higher tiers come with better bonuses, faster withdrawals, and a dedicated account manager. You're automatically enrolled at the Bronze level upon registration.

Live betting means placing bets in real time while a match is in progress. Odds shift as the action unfolds. With acf365, you can enjoy live betting on cricket, football, tennis, and 30+ other sports — with live scores and stats available too.

Yes. If a match or event is cancelled for any reason, the full bet amount will be refunded to your account. Refunds are typically processed within 24 hours.

Yes, ACF365 lets you combine multiple selections into a single bet — known as an Accumulator or Parlay. If all your selections win, the payout can be significant. You can add anywhere from 2 to 15 selections per bet.

Yes, Cash Out is available on ACF365. You can partially or fully cash out any bet while a match is in progress. This helps you lock in a profit or reduce potential losses.

acf365 is a completely secure platform. All data and transactions are 256-bit SSL Encryption secured. We follow responsible gaming policies and use the highest level of technology to protect user data.

KYC (Know Your Customer) is an identity verification process required to prevent fraud and money laundering, and to keep your account secure. When making a large withdrawal for the first time, you may be asked to submit a photo of your national ID or passport.

Go to Account Settings and find the 2FA option under the "Security" section. Enable 2FA using Google Authenticator or SMS OTP. Once active, you'll need to enter an additional code alongside your password at login — keeping your account more secure.

Download the acf365 app directly from our App Page for download. Both Android and iOS versions are available. For Android, download the APK file and allow installation from "Unknown Sources".

Yes, the app includes all the features available on the website, plus extras like Push Notifications, Quick Login, live score updates, and offline browsing.

When installing the APK on Android, go to Settings > Security > Unknown Sources and enable it. Make sure you have enough storage space. If the issue persists, restart your phone and try again, or contact us at support@acf365.ws.

Yes, ACF365 takes responsible gaming seriously. You can set daily, weekly, or monthly deposit and betting limits directly from your account settings. A Self-Exclusion option is also available if you need a break. For more details, Responsible Gaming Visit the page.

No. acf365 is only for users aged 18 and above only. Age is verified at the time of registration, and identity documents may be requested in suspicious cases. Accounts belonging to minors are closed immediately.

If you feel your betting is getting out of control, don't wait — seek help. ACF365's Responsible Gaming The page offers Self-Exclusion and limit-setting options. You can also seek support from family or a professional counselor.